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Here you'll find some of out Frequently Asked Questions.
If there's something you would like to know that isn't covered just drop us an email.
Please reach us at matt@reformgym.co.uk if you cannot find an answer to your question.
We have a variety of membership options available, both paid in advance and through Direct Debit. You'll have the option of one single month, 6 months and 12 months. Have a look at our "Membership Info" page and if you have any other questions on membership speak to one of the team or drop us an email or WhatsApp.
With us you have to be at least 16 to join. This is mainly due to insurance reasons. Once you are 16 you can join on any of our membership packages, but we would recommend anyone joining their first gym to have a full induction with a member of team, as we would have certain equipment in the gym that others don't have.
We have members who move from our 1 month to our 6 month membership and from Direct Debit to UpFront payments. Just contact us in the gym and we can change this for you.
You just can't change from a 6 month membership to a 1 month membership until your initial 6 months has been completed.
All of our memberships can be cancelled by emailing into the gym or by speaking directly to one of the team in the gym.
As long as you have completed your initial membership period (6 months unless you have selected the 1 month option) then we can cancel for you. All of our cancellations do have a full months notice, so from the date you let us know you want to cancel, you'll have one more month to pay.
Yes of course, rather than cancel we can Freeze your membership for you. We just need both a start and end date for your Freeze for us to apply it to your membership. Generally this can take effect from your next Direct Debit payment, unless it's too close to the end of the month. We need 10 days before the end of the month to change your Direct Debit for you. Do not cancel your Direct Debit tho as it put your account into arrears. Our Freeze is charged at £5 per month instead of the full rate.
We're always on the look out for new coaches to join our team. Just drop us an email and our club manager we'll get in touch with you and get the ball rolling. We'll have a initial chat with you and take it from there.
We offer both full-time and part-time options for anyone looking to become a Personal Trainer with us and coach from our gym. We offer competitive rates and also have a staging process to help you get up and running. Drop us an email through our coaching page to find out more or speak to someone about getting started with us.
We've recently started renting out our upstairs studios, both our conditioning box and boxing studio. Get in touch with us and let us know how often and how long you need to rent out for. We already have Wellness Paradigm renting out our studio on a regular basis for health and wellness training and bootcamps, so get in touch today.
Just contact the ReForm Academy www.reformacademy.co.uk and the team can get you set up with your course and get you started. If you are in the gym at anytime speak to either Matt or Ceara and the can get you set up as well. Or you can click the ReForm Academy link through our website for more info.
The qualifications are internationally recognised and done online so you'll not be classroom based, so it's definitely a lot more flexible than some other courses out there.
We now have our own ReBoost Vitamin and Wellness Clinic running in the gym. This is run by a fully qualified and certified nurse. Check out our ReBoost Page on the website for more info on what is on offer as well as how to contact and get booked in.
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